Shipping & Delivery
Shipping & Delivery
At Urban Mix Store, we partner with trusted suppliers from Europe and the United States to bring you premium quality products. Products are shipped directly from our suppliers to ensure the best prices and quality.
š Shipping Costs
FREE SHIPPING FOR DECEMBER 2025 ORDERS!!!
Romania:
ā¢ FREE shipping for orders over 300 RON
ā¢ 20 RON for orders under 300 RON
International (EU, USA, Canada, Australia):
ā¢ FREE shipping for orders over 100 EUR
ā¢ Standard rate for orders under 100 EUR (calculated at checkout)
ā±ļø Delivery Times
ā¢ Order processing: 2-5 business days
ā¢ Shipping time: 4-14 business days (depending on destination and supplier location)
ā¢ Total estimated delivery: 7-21 business days from order placement, most orders are fullfield in 14 business days.
Note: Delivery times may vary depending on destination, season (holidays), and product availability.
š¦ Order Tracking
ā¢ You will receive a confirmation email with tracking number once your order ships
ā¢ Track your package in real-time using the tracking link provided
ā¢ Updates are sent automatically as your package moves
š Shipping Zones
We deliver worldwide to:
ā¢ Romania and all European Union countries
ā¢ United States and Canada
ā¢ Australia and New Zealand
ā¢ Other international destinations (availability confirmed at checkout)
š° Customs and Import Taxes
For orders shipped from outside the European Union, customs duties, import taxes, or additional VAT may apply and are the customer's responsibility.
š§ Questions About Your Delivery?
Contact us at contact@urbanmixstore.com with your order number.
š Damaged or Missing Items
If you receive a damaged or missing product, contact us within 48 hours of delivery. We will resolve the issue through replacement or full refund.